At Ceilo.shop, your privacy is our top priority. This Privacy Policy explains how we collect, use, and protect your personal information in accordance with applicable U.S. privacy laws.

1. Information We Collect

We collect certain types of information to ensure your shopping experience is smooth, secure, and personalized.

1.1 Personal Details

  • Identification & Contact Information: Your full name, email address, phone number, and delivery address.

  • Payment Data: Processed securely through trusted third-party payment providers such as PayPal or Stripe.

  • Purchase History: Includes transaction dates, order amounts, and item details to help us better serve you.

1.2 Technical Data

  • Device Information: Such as your browser type, IP address, device model, and operating system.

  • Usage Insights: How you browse our website, including pages viewed and session duration.

1.3 Communication Records

  • Customer Support Interactions: Messages and information exchanged with our support team.

  • Marketing Preferences: Your choices regarding promotional emails, offers, or updates.

2. How We Use Your Information

Your data helps us provide better products and services. We use it to:

  • Process and manage your orders: Including confirmations, shipping updates, and billing.

  • Personalize your experience: We tailor recommendations and improve our site’s usability.

  • Improve our platform: Usage insights help us refine website performance and customer experience.

3. Sharing of Information

We share information only with trusted third parties essential to our operations — and never sell your personal data.

We may share limited information with:

  • Payment Processors: To securely handle payments (PayPal, Stripe, etc.).

  • Shipping Partners: For order delivery and tracking.

  • Analytics and Marketing Tools: To better understand and serve our customers.

All partners adhere to strict confidentiality and data protection agreements.

4. Keeping Your Data Secure

We implement multiple safeguards to keep your information safe:

  • SSL Encryption: Protects all data shared between you and our website.

  • Secure Payment Gateways: Verified and trusted processors handle all transactions.

  • Restricted Internal Access: Only authorized personnel can access sensitive data.

  • Routine Security Audits: Regular checks to maintain system integrity.

5. Your Data Rights

You have the right to:

  • View, update, or delete your information.

  • Unsubscribe from promotional communications.

  • Request a copy of your data in a portable format.

  • Object to specific data processing uses.

To exercise any of these rights, contact us at support@noviroa.store.

6. Cookies & Tracking Tools

We use cookies and related technologies to:

  • Enable essential site functionality.

  • Personalize content and recommendations.

  • Analyze site performance and visitor behavior.

  • Support marketing and advertising efforts.

You may disable cookies in your browser settings; however, some features may not function properly.

7. Use of Third-Party Services

We collaborate with reputable service providers for:

  • Payment processing

  • Order shipping and tracking

  • Analytics and marketing support

  • Customer service assistance

Each third party complies with privacy and confidentiality requirements.

8. Children’s Privacy

Our website is not designed for individuals under the age of 13. We do not knowingly collect personal data from children. If such data is discovered, it will be deleted immediately.

9. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Please check this page occasionally to stay informed of any updates.

10. Contact Us

Business Name: Ceilo.shop
Address: 3555 Springhurst Blvd, Louisville, KY 40241, United States
Phone: +1 (332) 291-1744
Email: support@Ceilo.shop
Hours: Monday – Friday: 9:00 AM – 6:00 PM (EST)