By visiting or using Ceilo.shop, operated by Ceilo.shop, you agree to comply with the following terms and conditions.
If you do not agree with any part of these terms, please discontinue using our website immediately.

1. Definitions

  • User: Any individual who accesses or uses our website and its services.

  • Content: All materials on the website, including text, images, graphics, videos, and other digital assets.

2. Account Registration

To place an order or access certain features, you may be required to create an account.
You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.
Ceilo.shop is not liable for losses caused by unauthorized account access due to your failure to safeguard your information.

3. Use of Services

By using our website, you agree to comply with all applicable laws and these terms.
You must not misuse our services, engage in fraudulent activity, or interfere with the website’s functionality.
Any form of abuse, unauthorized access, or disruption may result in account suspension or legal action.

4. Payment Options

We accept the following secure payment methods:

  • PayPal

  • Stripe

  • Cash on Delivery (COD) – available in most U.S. regions

Only authorized users may complete purchases. Ceilo.shop reserves the right to cancel or reject any order if fraud or misuse is suspected.

5. Shipping Policy

We currently ship only within the United States.

  • Order Processing: 1–2 business days

  • Delivery Timeline: 3–5 business days after processing

Once shipped, tracking details will be emailed to you so you can monitor your package’s progress.

6. Returns & Refunds

We gladly accept returns within 30 days of delivery, provided the item is in its original, unused condition.
Refunds are processed to the original payment method within 10 business days after inspection.
Please refer to our Return & Refund Policy page for more details.

7. Intellectual Property

All website content — including trademarks, text, images, logos, and designs — is the exclusive property of Ceilo.shop and is protected under U.S. copyright and trademark laws.
Unauthorized use, reproduction, or distribution of our content is strictly prohibited.

8. User Contributions

When you submit feedback, reviews, or comments, you grant Ceilo.shop a non-exclusive, royalty-free right to use, display, and share that content for business or promotional purposes.
We reserve the right to remove content that violates our policies, contains offensive language, or is deemed inappropriate.

9. Prohibited Conduct

Users must not:

  • Engage in illegal or deceptive activities

  • Tamper with or bypass website security

  • Upload malicious software or harmful code

  • Attempt unauthorized access to our systems or other user data

Violations may result in immediate account termination and legal consequences.

10. Privacy Commitment

Your privacy matters to us.
We handle your personal information responsibly and in compliance with our Privacy Policy, which outlines how your data is collected, used, and protected.
We never sell or share your personal information without consent.

11. Disclaimer

All products and services on Ceilo.shop are provided “as is” and “as available.”
We make no warranties or representations regarding uninterrupted operation, accuracy, or error-free service.
Prices, availability, and product details are subject to change without prior notice.

12. Legal Jurisdiction

These Terms and Conditions are governed by the laws of the State of Kentucky, United States, without regard to conflict of law principles.
Any disputes shall be resolved in the appropriate courts within the state of Kentucky.

13. Termination of Access

Ceilo.shop reserves the right to suspend or terminate user access at any time without prior notice, especially in cases of policy violations, fraud, or abuse of services.

14. Changes to Terms

We may update these Terms and Conditions periodically.
Continued use of our website after changes are posted constitutes your acceptance of the updated terms.
Please review this page regularly to stay informed.

Contact Information

Business Name: Ceilo.shop
Address: 3555 Springhurst Blvd, Louisville, KY 40241, United States
Phone: +1 (332) 291-1744
Email: support@ceilo.shop
Business Hours: Monday – Friday, 9:00 AM – 6:00 PM (EST)